WhatsApp campaigns

A little update.
A reason to return.

Share a relevant announcement or an order update with customers who opted in. Use approved WhatsApp templates, plan the send and follow delivery in Waabot.

A customer reading a message on her phone at a bright courtyard cafe
Sarah’s Store WhatsApp update

New arrivals are here.

Hi Ada, our everyday collection has a few new favourites. Take a look when you’re ready.

Explore the collection

A message with a purpose.

Build your update around an approved WhatsApp template.

An audience that opted in.

Reach customers who asked to hear from your business.

A send you can plan.

Review, schedule and follow delivery from your workspace.

Your next campaign

A clear message. A considered send.

Start with an approved template, choose customers who opted in and decide when the update should go out. Keep the message and the plan in view.

WaabotWhatsApp campaigns
Sarah’s Store

Choose your message.

Use an approved template and review what your customers will read.

Keep the purpose clear: a useful update, with a reason to open it.
Sarah’s StoreWhatsApp update
Tan crossbody bag in a boutique collection
New arrivals are here.

Hi Ada, we’ve added a few new favourites to our everyday collection. Have a look when you’re ready.

Explore the collection
Approved template
Message
New arrivals
Audience
2 opted-in customers
Timing
Tomorrow at 10:00
Delivery & replies

Follow the send.
Be there for the reply.

Track delivery from your workspace after a campaign goes out. When someone replies, your team can continue in the shared inbox with the earlier exchange ready to read.

A useful update can become the start of another conversation.

Explore the shared inbox
Getting started

Give the next update a clear purpose.

  1. 1

    Choose your message

    Start with an approved WhatsApp template and review the content.

  2. 2

    Select an opted-in audience

    Choose customers who agreed to receive your updates.

  3. 3

    Schedule and follow delivery

    Plan the send and keep track of the campaign in Waabot.

A little more about WhatsApp campaigns.

Here are some helpful answers about Waabot.

Yes. Send WhatsApp campaigns using approved message templates, and review the message before scheduling it.

Still have questions?

Talk with our sales team to better understand the scale of your business and recommend the right plan for you.

Make your next update worth opening.

Choose a useful message, reach customers who opted in and keep the conversation going in Waabot.